Our feline guests will enjoy a variety of activities during their daily individual sessions with our Guest Care Specialists.
Cat Boarding
Our feline guests will enjoy a variety of activities during their daily individual sessions with our Guest Care Specialists.
PRICINGBOARDING POLICIESFAQS
Boarding Pricing
Cat Boarding Add-Ons
Cat Boarding Extra Charges
Boarding Report Cards
Introducing our “Boarding Report Cards” powered by Gingr Pet Care, offering an insightful glimpse into your pet’s stay at MVP Resort. The Report Card showcases activities, appetite details, caretaker notes, and a gallery of images and videos. Our commitment to transparency ensures you stay connected and informed, providing peace of mind that your furry family member is in the caring hands of our dedicated team.
MVP Portal Login
Facility Invitation Code: 537374
Boarding Policies
Appointments
- Appointments are required and booked on a first-come basis
- All reservations need approval. Clients will receive a confirmation email upon approval
- Reservations open 6 months in advance
- Clients can board their companions for a maximum of 3 weeks per reservation
Cancellation Policy
- Notice must be given by 72 business hours prior to the stay with the exception of stays over holidays, which require 7 business days’ notice
- Late cancellations or no shows will forfeit their deposit
Pick-Up
Mon – Fri: 8:00 am – 6:00 pm
Sat: 8:00 am – 12:00 pm*
Sun: 3:00 pm – 5:00 pm*
*Sat: Boarding pick up & drop off only
*Sun: Boarding drop off only
Drop-Off
- Monday-Saturday: 8am-4pm
Medications
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- All medications must be in their original bottles or bags with labels
- Prescription medications require the medical label
- Over-the-counter items must include a tape label provided by the owner with instructions
- MVP Resort can guarantee medication administration to our furry guests within the following windows: 6AM through 8AM & 6PM through 8PM.
- Please note: We cannot guarantee medication administration at a specific time within these windows. Medications will be administered anywhere between 6AM-8AM and 6PM-8PM.
Food
- We ask that you pre-measure your pet’s food into individual bags to eliminate mistakes.
- We do not accommodate mid-day meals.
- If clients do not provide pre-packaged meals, our staff will apply a single fee of $35 per guest for packaging the meals.
- We do not accept raw food diets; examples include, raw meat, fish, eggs, bones and more.
Belongings
We request that you leave all bedding, blankets, toys, and non-medically necessary items safe at home. This ensures that your pet’s favorite belongings are ready for them when they return home from their staycation. The resort will provide all boarding pets with Kuranda beds.
Payment
Deposit of 50% required at scheduling and the remaining balance will be paid at pick-up.
Boarding FAQs
Who will watch my pet overnight?
Drift off to sleep knowing your furry friend is in the best paws possible! Our dedicated custodial team of certified animal lovers takes the midnight shift at MVP Resort, providing contactless supervision. For nights when our custodial team isn’t on-site, rest assured your pet is still nestled in secure comfort. Our state-of-the-art security system keeps a watchful eye throughout the night, offering peace of mind for both you and your precious companions.
How are boarding rates calculated?
Our boarding rate of per 24-hour period is used to calculate a “per minute” charge so that you are charged for exactly how much time your pet is here. If you drop-off a little earlier than planned, no problem! If you pick-up a little bit later than scheduled, no problem. Our system will automatically do the math and assign the proper charge. You are only charged for the exact time your pet is here.
What will my cat do during their playtime?
All feline guests will have a 30-minute out-of-condo session each day, where they can choose their own activity. We have a variety of feline activities available, such as interactive toys, treat puzzles, and a jungle gym with a view of the outdoors. Our caregiving team will briefly help your cat get started with their chosen activity, and then give solo time where they can spend the rest of the session relaxing and watching the world go by.
